04 【资讯工艺与行政专员】（IT SUPPORT AND ADMIN EXECUTIVE )

【Job Description】

• Ensure the normal day to day operations and support of the installation, maintenance, troubleshooting of hardware, software, system application, POS, CCTV, emails, server, printers, backup/recovery and network infrastructure (Windows).

• Maintain proper preventive maintenance records and ensure works carryout compliance with SOP.

• Review and uphold documentation pertaining to ISO standard and procedures.

• Assist in preparing tenders or invited quotation from vendors.

• Work as a team to plan and execute IT projects (Upgrades, Migration and etc) within a timeframe given.

• To deliver timely services according to the requirements and meet the service level.

• Maintain high level of satisfaction with a polite, efficient, well presented and timely service.

• Handle and store all data with integrity & confidentially.

• Undertake other assigned tasks on a daily basis.

• Preparation and updating of presentation materials as required by the management and committee for use in meetings and events

• Assist in the handling of any related IT Devices such as PABX phone, Photocopiers, attendance systems, monitors and etc.

【Job Requirements】

• Candidate must possess at least a Professional Certificate, Diploma in Computer Science/ Information technology or similar

• Must have at least 1+ years’ experience in IT support and systems maintenance.

• Excellent written and verbal communication skills.

• Good interpersonal skills.

• Good problem-solving skills.

• Strong analysis skills, attention to detail, teamworking skill.

• Required Language: Chinese, Malay & English

• Willing to respond to network and server errors after office hours.